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This can be found in the lower-right of any page in the software.
Please describe what you need in brief (few words).
Are you absolutely sure you want to submit this ticket as a Blocker issue? If you do, then our priority will be finding a workaround for this problem. Sometimes, this will involve downgrading to a functioning version of the software. Only after you have verified that the workaround has satisfied the immediate problem, then we will deprioritize the ticket and proceed with usual diagnostics.
This means that a Blocker ticket may actually take longer to resolve and may require more of your time to solve than a Major issue.
Please use this status carefully.
For example, what are you trying to do and what's happening? What has changed recently? What specific error messages are you seeing?
If this is an urgent issue, please consider including a phone number, Skype name, or an alternative way to contact you.
